When it comes to digitizing production, mobile devices are a powerful tool - from tablets and handheld scanners to AI-based glasses and wearables. But implementation requires thought. In this conversation from the Beyond Tomorrow podcast , our experts Lydia Söderlund and Thomas Bachinger discuss what it takes to make the implementation both successful and appreciated.
From paper-based to digital precision
Even in well-functioning productions, the lack of mobile devices can lead to manual workflows, difficulties with traceability and time-consuming information searches. By implementing mobile solutions, both safety and efficiency can be improved - with clear results.
"In one case, a company went from 20% picking errors to almost 0% - just by digitalize with mobile devices," says Bachinger.
Mobile devices today act as the operator's digital toolbox: instructions, checklists, maintenance reports and remote support are always at hand. This not only makes work easier, but also more traceable and secure.
Smarter ways of working - concrete use in production
Mobile devices can make a difference in several areas of production:
- Remote monitoring of machines - collected data on mobile phones reduces the need for physical presence.
- Training and onboarding - new employees receive interactive instructions directly in the device.
- Digital documentation - photos, checklists and reports are saved instantly and become searchable.
- Increased safety - wearables measure load, environmental data and can detect gas leaks in real time.
"It's about getting the right instructions at the right time - without having to run around between different stations," says Lydia Söderlund.
How to succeed with implementation
There are major benefits - but also challenges. Successful deployment of mobile devices requires both technical and organizational preparation.
6 key steps for a successful implementation:
- Identify where mobile devices can make a difference. Map out processes where technology can bring clear efficiency gains.
- Evaluate technical compatibility. Review whether your existing systems (e.g. MES, ERP) can be integrated with mobile solutions.
- Analyze the production environment. Consider factors such as cold, steam, chemicals and protective equipment.
- Ensure cybersecurity. Think about authentication, data protection (e.g. GDPR) and remote device management.
- Think about regulations. Especially in industries such as life sciences or food, compliance with GMP and NIS2, for example, is required.
- Involve users early. Education, usability and participation are crucial for acceptance.
Common challenges - and how to face them
One of the most common barriers is initial resistance from staff. It is not uncommon for new technologies to be perceived as stressful rather than helpful - especially if the device is slow or difficult to use.
"It has to be simple. If the device feels sluggish or complicated under a heavy workload, it quickly becomes a frustration," Lydia notes.
Other challenges relate to the longevity of the technology in harsh environments, lack of internet connectivity or requirements for specific validation of the software in regulated industries. All this needs to be considered in advance.
Final reflection: Technology that works in everyday life
Mobile devices don't just offer new technological opportunities - they change the way we work. But success requires more than just the right hardware. It's about thinking holistically: from technology and security to users and ways of working.
Successful mobile device deployment starts with the right questions: Where do we create the most value? What do we need to succeed technically? How do we get staff on board?
By combining technical ability with human understanding, it is possible to create real benefits in production - every day.
